Customer Care

Shipping & Taxes
We offer free shipping within the US and Canada on orders over $150 USD, and expedited shipping is available at an increased rate.
Please make sure your order is shipping to a secure address as once the package has been delivered we cannot be responsible for lost or stolen items. 
All domestic orders shipped with USPS Priority typically arrive within 1-3 business days. 
International orders shipped with USPS typically arrive within 8-10 business days depending on the international destination and customs. 
Sales tax is assessed by state guidelines.

Order Status
Feel free to contact us about the status of your order or with a special request at

We will gladly accept unworn or defective merchandise for return or exchange within 15 days from the delivery date. To initiate a merchandise return or exchange, please contact and provide your order number and reason for return or exchange.

Caring for your Jewelry
Zahava jewelry is made to be enjoyed everyday. However we do recommend that you remove your jewelry before washing, swimming, sleeping or exercising.